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Zoomcar Customer Care No. · Tours, Travels and Holidays · V-Z · We are sorry for the inconvenience caused to you and we regret the experience shared with you. Meanwhile, we request you to get in touch with the Help and.
| India Customer Care – Zoom Car Reviews & Complaints: Refund Issue
The joining bonus for the referee would be disbursed in 3 equal installments. List your car for long periods, the longer you list your revenue increases.
Worry not, since your car is on a listing you will be eligible for revenue every hour until the end of the same. You are responsible for maintaining the cleanliness of the car at the start of every booking so that there is a seamless experience for our renters. No, you cannot share the replacement car that we have given to you while getting your originally listed car gets repaired in our workshop. Host will be responsible for filling Car ready checklist. Option to fill the checklist will be available 12 hours before the listing start time.
If the Host fails to fill the checklist a charge of Rs. Hosts would be solely responsible to ensure car cleanliness before the booking start time. Should the car be returned in a messed up condition it is advisable that the host fill the booking end checklist along with appropriate images. We recommend you to fill the booking end checklist we will clean and sanitize the vehicle for free of cost.
We have identified a list of body parts that are frequently touched and we will be sanitizing the same, details below. Cleaning Points. Basic Cleaning. Mandatory before every booking. Deep Cleaning. Extensive Deep Cleaning. On-Demand only at the end or start of the listing. Exterior Dusting. Interior Dusting. Interior Vacuum Cleaning. Dashboard Polishing.
Wax Polishing. Pressure Washing. AC Vents dry dusting. Side door cleaning. Zoomcar will install a FASTag at the time of device fitment after the vehicle inspection. Money will not be lost. Yes, you can use the FASTag installed by Zoomcar at the time of your personal usage but you will be charged accordingly and the same would be deducted from your earnings you’ll be able to see the same in your monthly invoice. You will be charged accordingly for your usage of FASTag and the same would be deducted from your earnings you’ll be able to see the same in your monthly invoice.
Zoomcar tag will not be blacklisted at any point in time, however, if such a scenario arises we will refund you the penalty amount you pay at the toll after validating the toll bills you share. Worry not, we have you covered here. However, should there be a minor damage, it is the responsibility of the host to ensure that the damages are taken care of. We request you to fill the booking end checklist and change the severity of damage if needed to report the damage.
Please reach out to us via Help and Support section on the app in case you are facing any difficulties while filling the Booking End Checklist. Any damage caused on the booking with repair estimate cost as per Zoomcar partnered workshops of more than Rs. Any damage with repair estimate cost as per Zoomcar partnered workshops of less than Rs. The damage can be reported within 12 hrs of booking ends or next booking starts whichever is earlier via the Booking end checklist.
Also, we will be providing an additional compensation of Rs. In case where you choose to get the vehicle repaired by yourself, we shall only make refunds upto the limit of damage estimate cost as provided by our partner workshops and no further dispute as to such estimate costs shall be entertained. All minor damages need to be taken care of by the host. Though we are sure that you’ll never face any issues with the repairs done by Zoomcar. But in case of an unfortunate event, you can raise dispute at the time of drop-off or within 24 hrs of the same via Help and Support section.
The tentative list of the repairs that may arise and allocation of responsibility for the Host and Zoomcar in respect of the same are provided here. In this case, you shall not be entitled to claim damages from Zoomcar. Such compensation shall be made when Host hand’s overall requisite documents to Zoomcar for initiating insurance claim including but not limited to FIR reporting damages, RC Cancellation form, etc..
For details on quantum of compensation and documents required please refer to damage Policy under Host Policy. About Host by Zoomcar and the car. What is Host by Zoomcar?
Host by Zoomcar is a unique community vehicle pooling program for Car owners to let them share their cars when it’s not in use on Zoomcar platform to earn money and rewards upto Rs. How does Host by Zoomcar work? Here are the many benefits of listing your car on Host by Zoomcar: List your car for free and sit back and earn. For how long can I list the car? Connected technology offerings and shared mobility solutions for businesses worldwide.
Start your wonderful journey. We save you the cost and hassle of owning a car while giving you all the good parts: Convenience, Mobility and Independence. Ready to make your first booking?
Book weeks or minutes before pick-up Whether you plan way ahead or make up your mind just in time, Zoomcar is there for you.
A Car for Every Need We have a range of cars, so something will perfectly fit your trip. A quick drive to sunrise point. Grab dinner and a movie. Head outstation with the entire family. Please enter your name here. You have entered an incorrect email address!
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score. Read more. R revanth17 Mar 7, The amount will be credited within 2 hours from cancellation Was this information helpful? No 0 Yes 2. Mar 8, Complaint marked as Resolved The original amount was refunded. Share Tweet.
Self Drive Car Rental | Safe, Sanitized Car Subscription with Revv – Trending On Zoomcar
App Store. Magic Checkout NEW. Explore Banking Suite. Log In. Current Accounts. Vendor Payments. Payout Links. Current Account. Tax Payments. Razorpay Capital. Corporate Cards. Cash Advance. Explore Payments Suite. Razorpay is currently available only for Indian businesses. Power your finance, grow your business. Accept Payments with Razorpay Payment Suite. Know More. Payment Pages Take your store online instantly with zero coding. Subscriptions Subscription plans with automated recurring transactions on various payment modes.
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Rate Story. Search within reviews Search within reviews. Username Location. Not good. Nancy C. Elite McCalla, AL. Ginger G. Julian A. San Francisco, CA.
People Also Viewed. Best self-drive car service provider. I strongly recommend Revv. Looking forward to using Revv car again. The app is as user friendly as the policies. The process is as easy as nursury rhyme.
Nicely maintaied cars. Booked one during new year time, for an outstation trip. Were really happy with the clean, sanitized, mileage friendly, and well maintained car. All papers were intact which saved us from any hassles from traffic or border- post related checks.
All rights reserved. Car subscription from Revv provides the flexibility of having a car anytime you want, as well as the assurance of a sanitized and virus free vehicle for your own self drive. The car sanitization process encompasses all the preventive hygiene best practices directed by the World Health Organization WHO and is diligently conducted for each vehicle delivered to the car subscribers.
The safety measures that are implemented consist of:. With a self-drive car rental from Revv, you have the freedom to move around and explore places at your own pace.
With Revv, you can rent a car at a time that is convenient to you and get it delivered right to your doorstep. Apart from an hourly rate starting at just Rs.
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I could not expect that I can get a car at 4. People Also Viewed.